The size is just right to fit in a 15.6 laptop. I have been looking for a backpack that can pass as a “personal item” for my international flight and the backpack that I currently have, has a “carry on luggage” size. This Crandon Executive backpack is just the right size with rooms to spare for cords, phone, charger, et al.

I love the lightweight the color the space inside the bag n the price was cool.

Pilot Carry On 20''

I am very pleased with my luggage. I will try it out in April. Cannot wait till I can purchase a larger size. Thank you

I had an unfortunate issue with a carry on bag right in the middle of my trip, I contacted customer service and was fortunate to be connected to Maureen. I explained my predicament to Maureen, she went above and beyond to ensure that my issue would be addressed and that I would receive a replacement suitcase delivered to where I’m staying. The level of customer service she delivered absolutely exceeded my expectations and Maureen is a true asset to the company!! I can’t thank Maureen enough for all of her help!!

I had an unfortunate issue with a carry on bag right in the middle of my trip, I contacted customer service and was fortunate to be connected to Maureen. I explained my predicament to Maureen, she went above and beyond to ensure that my issue would be addressed and that I would receive a replacement suitcase delivered to where I’m staying. The level of customer service she delivered absolutely exceeded my expectations and Maureen is a true asset to the company!! I can’t thank Maureen enough for all of her help!!

VERY HAPPY
THANK YOU VERY MUCH
ALL MY FAMILY OWN YOUR LUGGAGE
BEACUSE THEY TOOK MY
HAHAHAH
THANK YOU
JAMIE

Great Price!
Showed up undamaged.
Nice looking gear!
So far so good.
Only complaint is that the parts are made in china!

I bought these for my Son so he would quit using my inUSA luggage. They look great and are well built.

I received the set and so far so good. The color is amazing and I’m pretty sure I will recognize them immediately when they come on to the carousel. Heading out on a cruise in a couple weeks, I’ll add on when I get back.

Trend Carry On 20"

I initially ordered the black suitcase but it was out of stock until the end of the month. Customer service called me to inform me about it and offered alternate color which was delivered within two days.

I wanted to comment about my customer service rep, Maureen, who has been great at helping me resolve some issues with an order and replacement unit. She took care of things within minutes of me contacting inUSA and followed to make sure I was satisfied. That level of customer service is sorely lacking in most companies today. Kudos to her and I hope their leadership recognizes her effort!

Love it so much I bout 4 pieces!

My order was delivered with an issue. I contacted their customer service and I was blown away by the courtesy and professionalism they showed. Immediately they corrected the issue. Thank you for the awesome luggage! Would defintely buy again!