Very satisfied with the whole process: purchase, delivery and product.

I loved the suitcase it was my s/o first rolling carry-on and it has the pocket on the front. Which will be super helpful in grabbing papers while going through the airport or en route on the flight. All he had was a duffel bag, tragically and if anyone knows that walk to your terminal outta be a dang marathon! Lol! So he’ll and his shoulders will appreciate the wheels and handle.

It is a great shade of blue not too bright.

It doesn’t have a second handle for like loading on the cargo thing for carry-on luggage but, what you don’t have you won’t miss so it’s fine.

Just had it for a little while now haven’t used it yet but, I wish they’d change the packaging they had this plastic that was stuck all over it which is probable to prevent scratches but, it was under the seem and logo and I couldn’t get it all off.. I don’t know why they didn’t just leave some gap from the objects and logo on the case. I still couldn’t get it all off..

Besides that excellent buy, my first time on this website and AFTERPAY brought me here or I’d have been too nervous about to try a new website.

Hope this is helpful. Thanks again INUSA.com

Haven’t used them yet! But so far very nice to look at, light weight! I do wish it had more space / zippers. But then I could’ve just purchased a different kind! Can’t wait to try them out on my trip to PR

I haven't received my order yet..i can't say anything about it at the moment.

So lightweight and easy rolling I ordered a second one within two weeks of receiving my first!

Not only are the luggage’s great quality but the service was amazing. I worked directly with Maureen and she answered all my concerns in a timely manner. She made sure she communicated everything with me & she definitely represented the company in a way I will refer people to order here. Thank you again Maureen & InUSA Luggage!!!!

I love my luggage. Great customer service

I originally ordered the Ally 3 piece set. About an hour later, I received a call from a very nice woman to tell me that it was out of stock and wanted to offer me the New York 3 piece set as an upgrade at no extra charge. I was not able to get online to see a picture, so she nicely texted me a picture of the set so I could decide. WELL, I am beyond happy with the set and its quality! She even sent me a free gift along for the trouble! I highly recommend! Thank you!

I placed my order, seamlessly through the website and excited for the opportunity to take advantage of the amazing promo.

The next morning, I received a call from a very pleasant customer service rep by the name of Marilyn, who informed me that the item I ordered was out of stock.

She then advised me that due to the inconvenience, I could select another item from either of their websites. I selected a set that was more costly, prepared to pay the difference, but Marilyn informed me that wouldn’t be necessary, given the inconvenience.

She was so very pleasant, accommodating,, knowledgeable and professional that when she advised that she was a new employee, I almost couldn’t believe it.

I received my luggage via FedEx (no shipping charges) the very next day, and can’t say enough about it.

It is attractive, durable, and has all of the features that I was looking for, including the integrated scale which is a necessity for those of us who overpack.

In addition, Marilyn also included their packing cube set which was beyond what I expected and so very thoughtful.

I was a bit concerned about ordering luggage from a company I was not familiar with, but I was not disappointed and will turn to this company for any future luggage needs.

Great job Marilyn, you created a customer for life. In a world of compromised customer service, you demonstrated five star attention to detail and should be greatly rewarded.

I’m very please with my new luggage set!

Chicago Carry On 21''

For it for my mother because she loved my set that I bought. She was super happy she got the color she wanted and the luggage is durable. Totally recommend it

Bought for carry on bag. Perfect size, great look. love it!!

Ally 3 Piece Set 20''/24''/28''

When will I receive my luggage it is January 10, 2021. Approximately when will I receive my luggage.