I ordered the silver royal extra large just 9 days before my 15 day trip to Europe. The bag arrived in a few days, I saved 40%, and the bag is really good. Fit everything I needed for this long trip. Assembled in USA makes it even better as that helps make America work great again!

I ordered the Ally set and right after I hit the buy button, I realized I wanted the Resillience set instead. I quickly sent a message to INUSA and got Maureen Taylor. Maureen immediately stopped the first order and sent me an email to pay the $30.40 difference the next day. The next day Maureen handled everything perfectly and she shipped our Resillience set the next day. Maureen was exceptional and we're a satisfied customer.

Excellent time on delivery. Product is stable

I was a little nervous about purchasing but I am so glad I did the set is absolutely stunning and very durable

I contacted Inusa to ask some questions. And talked to Denise in customer service. ! I will tell you. ! This company is fantastic to deal with and care about customer service. The lugged looks great ! Thank you Inusa and Denise keep up the great work
Joel.
Long Island city
Nyc

I purchased four of the 24” suitcases. Shipping and delivery times were prompt. I gave three of them as gifts to my daughters. We love them!!!

Sometimes FedEx gets it wrong. But Ms. Maureen of InUSA luggage really helped me by getting FedEx to deliver the NY carry-on bag I ordered directly to my home. I cannot wait to use it (for the first time) when I visit my family in NC this summer. And I am looking forward to using this InUSA carry-on bag for many more trips too. Sincerely, Linde B. June 3, 2022.

Although I have not yet traveled with my new 24" case, upon receipt of I did a very thorough inspection. Looks like this suitcase will last a long time! I'm most impressed with how lightweight and maneuverable it is. This is wonderous for me. From the 1970-1990's I traveled a good deal by airline and carried, I mean carried, my luggage. I never had wheels nor maneuverability. And yes, I did have damaged cases. I also had my luggage broken into and in one incident had my case burst open on the tarmac and all my clothes strewn about but after careful inspection I seriously doubt that will happen with this case. I'm now looking forward to my upcoming trip and wheeling about the airport!

Beautiful color. Perfect size for travel.

very well made, TSA approved, lots of room
each to handle

The only thing different I would really like to make it better is if both sides had the cover that zips. Other than that I really love my luggage

I was ordering luggage last minute for a business trip and contacted customer service with questions about shipping. Maureen was wonderful! She was so friendly and informative. Luggage arrived on time. Great quality.

Best product for the money for sure.

Used for international travel. It held up great. We have to walk a lot through the city of Madrid over rough roads and cobblestone. It is still good to go. It held a lot in it as well (if you are a fairly effecient packer). I recommend!

I bought two pieces of the large pilot luggage and one of them had a minor sewing damage , I spoke to Maureen Taylor from customer service, she was so helpful and professional. Maureen communicated with via email and she was so caring that she called me to follow up on resolving my issue. Gladly today I received my shipping tracking number for the replacement. Thank you Maureen