Privacy policy

Our Commitment to Privacy

InUSA is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

This Policy does not apply to the practices of companies that InUSA does not own or control, or to individuals that InUSA does not employ or manage.

Personal Information We Collect

Information You Provide Directly

You may voluntarily provide personal information when you:

  • Make a purchase
  • Create an account
  • Subscribe to email updates
  • Contact customer support
  • Submit comments or feedback

This information may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details

Information Collected Automatically

We automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions
  • Referring URLs
  • Cookies and tracking data

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site traffic, and support marketing efforts.

Types of cookies we use include:

  • Essential cookies (required for checkout and site functionality)
  • Analytics cookies (e.g., website performance and usage insights)
  • Advertising cookies (used to deliver relevant ads)

You can control cookies through your browser settings or opt-out tools:

How We Use Your Information

  • Process and fulfill orders
  • Provide customer support
  • Send transactional and promotional communications
  • Improve our website and services
  • Personalize your shopping experience
  • Detect and prevent fraud
  • Comply with legal obligations

How We Share Your Information

We may share your personal information with:

  • Service providers (payment processors, shipping providers, analytics tools)
  • Marketing and advertising partners
  • Legal authorities when required by law
  • Third parties in connection with a business transaction

We do not sell personal information for monetary compensation. However, certain data sharing for advertising purposes may be considered “sharing” under applicable laws.

Relationship with Shopify

Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services.

Shopify processes personal information on our behalf, including order data, payment information, and device data. Your data may be transferred to and processed in countries outside your jurisdiction, including the United States.

For more information, please visit: https://privacy.shopify.com/en

Email and Marketing Communications

By providing your email address, you consent to receive communications from InUSA regarding orders, promotions, and updates.

You may opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

SMS Communications (If Applicable)

  • You may receive order updates or promotional messages
  • Message and data rates may apply
  • You can opt out at any time by replying “STOP”

Aggregate and Analytics Information

We may collect and use aggregated, non-personal information to improve our website, analyze trends, and support marketing and research.

Data Retention

  • Order data: retained for up to 7 years
  • Customer accounts: retained until deletion is requested
  • Marketing data: retained until you opt out

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request data portability
  • Opt out of targeted advertising or data sharing

U.S. State Privacy Rights

Residents of certain states, including California, may have additional rights, including the right to know, delete, and opt out of data sharing.

Global Privacy Control (GPC)

If your browser sends a Global Privacy Control signal, we will treat it as a request to opt out of data sharing where required by law.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States.

Information Security

We implement reasonable safeguards to protect your personal information, but no method of transmission over the Internet is completely secure.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our site.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised date.

Contact Us

If you have any questions or would like to exercise your privacy rights, please contact us:

Email: info@inusaluggage.com